How Paygentic uses cookies and similar technologies on its website
Last Updated: 16 December 2025This Cookie Policy explains how Paygentic, Inc. (“Paygentic”, “we”, “us”, or “our”) uses cookies and similar technologies on its website at docs.paygentic.io/introduction (the “Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about the Cookie Policy or its implementation, please contact us at [email protected] or as otherwise described in our Privacy Policy.
Cookies. A cookie is a text file containing a string of characters that is sent to your device when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. Cookies set by the website owner (in this case, Paygentic) are called “first party cookies.” Cookies set by parties other than the website owner are called “third party cookies.” Third party cookies enable third party features or functionality to be provided on or through the Website (e.g., analytics). The parties that set these third party cookies can recognise your computer both when it visits the Website in question and also when it visits certain other websites.This Cookie Policy refers to all these technologies collectively as “cookies.”
We use cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “strictly necessary” cookies. Other cookies also enable us to track our users to enhance the experience on our Website and services more broadly. For example, our cookies may help to distinguish you from other users of our services for the purposes of helping you navigate between pages efficiently, remembering your preferences, enabling functionality and helping us understand activity and patterns.Third parties set cookies on our Website for analytics and other purposes. This is described in more detail below.
We, our service providers, automatically log information about an individual’s interactions with our Website, such as:
Device information, such as computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 5G), and general location information such as city, state, or geographic area.
Online activity information, such as pages or screens viewed, how long individuals spend on a page or screen, the website they visited before browsing to our Website, navigation paths between pages or screens, information about activity on a page or screen, access times and duration of access, and whether individuals open our marketing emails or click links within them.
We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. We use persistent cookies, for example, to remember any preferences you have or choices you make when you use our Website.
In this section, we outline the specific types of cookies served through our Website and the purposes they serve.These cookies include:
Strictly necessary cookies: These cookies are strictly necessary to provide you with services available through our Website. They provide page navigation functionality and access to secure areas. You can set your browser to block these cookies, but then some parts of the services will not work.
Analytics/Performance cookies: These are analytics cookies that allow us to collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. This helps us to improve the way the Website works and allows us to test different ideas on the Website.
Functionality cookies: These cookies enhance the performance of our Website (e.g., they allow us to remember your preferences and settings). Without these cookies, certain functionality may become unavailable.
For more information on the types of cookies we use, please see our cookies banner page. Depending on your location, the maximum expiration period for the cookies above is 1 year.
Depending on where you access our Website from, you may be presented with a cookie banner or other tool to provide permissions before we or our service providers set non-Essential cookies. In this case, we only set these non-essential cookies with your consent. Where this option is available, you may revoke your consent at any time with future effect by clicking on the cookie settings link on our Website at any time.You can also limit online tracking by:
Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:
Platform opt-outs. Some of our partners (e.g., Posthog) offer opt-out features that let you opt out of use of cookies.
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on each browser and device that you use.Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any material changes to this Cookie Policy prior to the changes becoming effective by posting the changes on this page and providing a more prominent notice with on-site or email notifications. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.The date at the top of this Cookie Policy indicates when it was last updated.
